Orio Privacy Notice

Last Updated: January 13, 2026

This Privacy Notice for Orio Games ("Orio," "we," "us," or "our") explains how and why we access, collect, store, use, and/or disclose ("process") your information when you use our services ("Services"), including when you visit https://orio.games.

Orio Games is the "controller" responsible for decisions about how your personal information is processed. Questions or concerns? Reading this notice will help you understand your privacy choices and rights. If you do not agree with our policies, please do not use our Services.

1. What Information Do We Collect?

Personal Information You Provide: We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products, or when you contact us. This includes:

  • Account Data: Names, email addresses, usernames.
  • User Contributions: We collect the text prompts, image uploads, and 3D scene data you create. These are processed by our AI to generate your 3D outputs.
  • Payment Data: If you make purchases, we collect data necessary to process your payment (e.g., payment instrument number), which is handled by our third-party payment processors (e.g., Stripe).

2. How Do We Process Your Information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

AI Model Training & Improvement: We may process de-identified, anonymized User Contributions (such as prompts and the resulting 3D meshes) to refine and train our generative AI models.

Privacy Guardrail: We do not use personally identifiable information (such as your name or email) to train our models.

Opt-Out: You may request that your User Contributions be excluded from AI training by contacting us at legal@orio.games.

3. When and With Whom Do We Share Your Data?

We may share your data in the following situations:

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Service Providers: We share data with third-party vendors who perform services for us, such as cloud hosting (AWS/Google Cloud), payment processing, and email delivery.
  • Legal Obligations: We may disclose information where we are legally required to do so to comply with applicable law, governmental requests, or judicial proceedings.

4. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this notice, unless a longer retention period is required by law (e.g., tax or accounting requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

5. Your Privacy Rights (UK & EEA)

In some regions (like the UK and EEA), you have rights that allow you greater access to and control over your personal information. These include the right to:

  • Request access to and obtain a copy of your personal information.
  • Request rectification (correction) or erasure (deletion) of your data.
  • Restrict or object to the processing of your personal information (including for AI training).
  • Data portability (transferring your data to another service).

To exercise these rights, please contact us at legal@orio.games. We will consider and act upon any request in accordance with applicable data protection laws.

6. Selling or Sharing Personal Information

We do not sell your personal information for money, and we do not "sell" or "share" personal information as those terms are defined by applicable privacy laws.

7. Protection of Children's Privacy

We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take steps to delete it promptly. If you become aware of any data we may have collected from children under age 13, please contact us.

8. Updates to This Notice

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.

9. How Can You Contact Us?

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO) at:

Orio Games
Address: 3 Ratcliffe Cross Street, London, E1 0FD, United Kingdom
Email: legal@orio.games